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Dashboard Overview

The Synplex dashboard provides a high-level view of your inventory health and key performance metrics, helping you spot issues and make quick decisions.


Inventory Status

Your inventory is organised into five status categories:

StatusMeaningAction
HealthyBalanced inventory levelsMonitor normally
Running LowApproaching reorder thresholdPlan to reorder soon
Out of StockNo available inventoryUrgent reorder needed
OverstockedExcess inventoryReview demand forecast
Stock GapTemporary unavailability due to supply delaysMonitor incoming stock

Key Financial Metrics

Track the capital invested in your inventory:

  • Total Cost Value — Total capital invested in your current inventory
  • Total Retail Value — Total market value of your products
  • Cost Value in No Sales — Capital tied up in non-selling products
  • Cost Value in Overstocked — Capital tied up in excess inventory

Use these metrics to understand where your money is tied up and optimise your inventory investment.


Last Synced Status

The dashboard shows when your inventory data was last synced with Shopify. You can see this in the top-right corner of the page.

Synplex keeps your data current automatically: real-time webhooks capture stock changes within seconds, and a daily reconciliation runs overnight to verify accuracy and recompute product metrics. Use manual sync for immediate updates when you need the latest information for time-sensitive decisions.


How to Use the Dashboard Daily

Morning Check (5 minutes)

  1. Review Running Low and Out of Stock counts
  2. Check if any Grade A products need urgent reorder
  3. Note any significant changes from yesterday

Weekly Review (15 minutes)

  1. Review financial metrics trends
  2. Check cost value tied up in non-selling products
  3. Assess overstocked inventory
  4. Plan optimisation actions

Monthly Assessment (30 minutes)

  1. Review overall inventory health trends
  2. Analyse which products are consistently problematic
  3. Update forecasts if demand patterns have changed
  4. Adjust safety stock settings if needed